Help centre

How do I pay and start Tools or Pro?

1. Create a free account at app.cleartape.ai, with your email and a password, a one-time code we email you, or Google.
2. In Settings › Membership, choose Become a member, then Tools or Pro, monthly or yearly.
3. Pay by card (or Apple Pay or Google Pay) on Stripe’s secure page. Your plan starts as soon as the payment goes through.

Tools is $30 a month or $288 a year; Pro is $49 a month or $468 a year, plus any applicable tax, which Stripe adds at checkout. Card subscriptions renew until you cancel. From China, you can pay on WeChat instead: see Pricing. A WeChat payment covers one month or one year and never renews by itself.

How do I cancel, and can I get a refund?

Cancel any time in Settings › Membership › Manage subscription. You keep your plan until the end of the period you paid for, and nothing more is charged.

Within 14 days of any payment for Tools or Pro (first payment or renewal, monthly or yearly, card or WeChat), email support@cleartape.ai from the address you signed up with, or naming it, and we refund that payment in full. Your paid plan then ends and your account stays on the Free plan. Details: Refunds and cancellation.

How does the free trial work?

You can try Tools free for 3 days, with no card, once per email address, if you have not had a paid plan before. Start it with Start free trial in the upgrade window.

• The trial ends on the third day after you start it (New York time), and your account returns to the Free plan by itself. Nothing is charged.
• We let you know in the app the day before the trial ends and on the day it ends, and by email if you have product emails on.
• Your settings and backtest records are kept after the trial; you can subscribe to Tools at any time to keep using it.

What is the difference between Free, Tools and Pro?

• Free: each stock-picking strategy’s rules, backtest and holdings from the previous rebalance; a preview of the screener and Clear Cut; the trade journal; news, the calendars and market data; every Academy course.
• Tools: every strategy’s current holdings and live record, the full screener and its ready-made lists, Clear Cut without a daily limit, backtests, the Stock read and Ask AI.
• Pro: everything in Tools, plus Clear Tape’s own analysis: the pre-market analysis and key levels, the model portfolio and trade alerts, the sector maps, options analysis for any stock and the AI coach.

The full comparison, feature by feature, is on Pricing.

How do the stock-picking strategies work, and when do they rebalance?

Each strategy applies fixed rules to US stocks and holds the stocks they select in equal weights. Quality momentum and Clear Score top 20 rebalance every month; Dividend growth every quarter. The stocks are selected after the close on the last trading day of the month (or quarter) and entered at the next session’s open. Each strategy’s page states its rules, its backtest after costs and its limits; Quality momentum is featured, and the two strategies that trailed SPY in the backtest are marked as such.

Clear Tape does not tell you which strategy suits you. Compare the rules, the drawdowns and the periods in which each did better or worse than SPY, and decide whether it fits how you invest.

What is the difference between the backtest and the live record?

The backtest applies a strategy’s rules to historical data after the fact, from January 2012, with trading costs deducted. Its later years (the holdout from 2021) were looked at only after the rules were final, but the rules were designed with recent markets in view, so the holdout is not truly unseen data.

The live record starts on November 2, 2026: each rebalance is recorded as the rules select it, entered at the next session’s open, and kept apart from the backtest. Only the live record is out of sample. No annual figure is shown before it has 12 months. Tools and Pro members see it.

Where does the data come from, and how current is it?

Company figures come from the filings companies make with the SEC; the screener is updated after every US trading session’s close. Prices can be delayed, and each page says how current its data is. Options data comes from Cboe’s delayed quotes, as of the previous trading day’s close. News comes from official sources (the Fed, BEA, SEC and others) and other news providers; charts and some market widgets are TradingView’s. Don’t rely on any of it for time-critical trading.

How do I add Clear Tape to my phone’s home screen?

Once added, the dashboard opens full screen from your home screen like an app and can receive push notifications. There is nothing to download.

iPhone and iPad (Safari)

1. Open app.cleartape.ai in Safari and sign in.
2. Tap the Share button at the bottom (a square with an arrow pointing up).
3. Scroll down the menu, tap Add to Home Screen, then tap Add at the top right.

Push notifications need iOS 16.4 or later: open Clear Tape from your home screen, then turn them on in Settings › Notifications. In another browser on iPhone, look for Add to Home Screen in its Share menu.

Android (Chrome)

1. Open app.cleartape.ai in Chrome and sign in.
2. Tap the menu at the top right (three dots).
3. Choose Install app or Add to Home screen, then tap Install to confirm.

Once installed, open Clear Tape from your home screen or app list, and turn on push notifications in Settings › Notifications.

How do I delete my account?

In Settings › Account, or without signing in at cleartape.ai/delete-account, where a code sent to your email confirms the request. Any subscription is canceled at once and your account and its data are deleted straight away; this can’t be undone. Deleting an account refunds nothing by itself, but a payment made in the last 14 days can still be refunded if you email us. What we keep afterwards, and why: Privacy Policy.

How do I contact Clear Tape?

Email support@cleartape.ai, from the address you signed up with if your question is about your account. For payments from China, add our WeChat ID, shown on Pricing. The operator’s details are in the Imprint.

Is Clear Tape investment advice?

No. Clear Tape provides data, tools and education, shows the stocks its rules select and how we read the market, for information only. It is not personal advice, and we are not a licensed investment adviser. Backtest results do not indicate future performance, and your decisions are your own. See the Disclaimer.