Account
Delete your account
Enter the email of your Clear Tape account. We'll send a code to confirm the request is yours. While signed in, only the account you are signed in with can be deleted here.
What is deleted: your account and sign-in, trading journal and Interactive Brokers link, backtests and studies, watchlists and systems, comments, likes and nickname, push notifications, AI history and usage, and Academy progress. Any subscription is cancelled at once, with no further charges.
What is kept: payment records and invoices, for 7 years as Dutch tax law requires, with the referral records tied to them; one-way keyed hashes of your email (for 180 days, so late payment events can't recreate the account) and of your email and card (so a free trial can't be used twice); and the pseudonymous member ID in our backtest run log. Any prepaid membership time ends with the account; deleting it refunds nothing by itself, but a payment made in the last 14 days can still be refunded under our refund policy if you email us. Deletion is permanent and can't be undone.